^^^ you just wrote all that. You lose.
in my experience, theyll find a way to weasel themselves out of having to do anything anyways. F✡✞K YOU APPLE. worst customer service ive ever had to deal with. 6 hours on hold, and JB'ing solved it because it was a memory leak in your OS -_- f✡✞king assholes.
I went strait to Mac O.o